Sep 29th Slow network connection 3BB

ตอนนี้ระบบการเชื่อมต่ออินเตอร์เนตของ 3BB มีปัญหานะครับ ทำให้การเชื่อมต่อ vps ของลูกค้าที่ใช้ 3BB จะมีปัญหาด้วยโดยเฉพาะ IP ... Read More »

Jan 14th *** RESOLVED *** Spamhaus: Email sending issues.

*** UPDATE 21 April 2017 ***Issue has been resolved. the IP range has been removed from the black list*** UPDATE 18 Jan 2017 ***It seems that Spamhaus has difficulties removing our IP range from the blacklist. Therfore we created a temporary mail relay server in another IP range which you can use.NOTE: The mail relay server can only be used for ... Read More »

Oct 26th ****SOLVED**** Packet loss on international connection

Case has been solved on 31 October
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Due to our fast growth the international bandwidth usage has increased fast.
We just applied for doubling our international bandwidth capacity to eliminate the packet loss.
The process will be finished before Saturday 29 October.
Thank you.
Best regards,
Diederik.
VPS HiSpeed

Jun 25th **** SOLVED **** NODE017 down after power outage in rack 2

08:30 We are working on it to fix it. There is a power outage in rack 2 in the data centre12:15 All servers are up after power outage and server fixNODE017 went down because of a power outage.After power outage the server didn't boot properly. We had to fix the config to get it back working. All VPS's are OK, but we are planning to move these ... Read More »

Jun 23rd **SOLVED*** NODE017 Was temporary down because of config error

***problem below is fixed. ***Dear customer,Due to a config error Node017 went down for 10 minutes at 17:10We are busy fixing it.Log:17:10 Config error made. Imeediately fixing config error. Network didn't start17:15 Reboot server. Network still down. Removing files that may cause error. Reboot again17:20 Server up again.17:35 Server went down ... Read More »

Jan 15th Planned Maintenance electric system By CAT Building

CAT Building had maintenance and check the performance of Electrical System .All of this PMN process will non-impact the service of server because UPS can service the servers duringmaintenance time .( They will do this PMN 7 rounds in 5 Days )Note :We deeply apologize for any inconvenience that may interrupt you.Please do not hesitate to contact ... Read More »

Aug 27th ***SOLVED*** Packet loss on international connection

*** Isuue below was solved on the same day one hour later ****

27 AUG 2015
At the moment we are experiencing packet loss on out international connection.
Our network provider is looking into it

Aug 14th Temporary network drop today

Today we experienced a temporary network drop at from 09:25 AM to 09:32 AM.After research we found out that there were input errors on our 10Gb link. This was because of a faulty 10Gb module.We decided to switch to the redundant 10Gb link as soon as possible. We switched already between 11:02 AM and 11:03 AM.We are sorry for the inconvenience it ... Read More »

Mar 10th DDOS attacks on VPS HiSpeed network

*** UPDATE 24 April 2015 ***Hardware delivery to prevent DDOS attacks is confirmed 28th April. We start installation and configuration next week.For VPS customers this means that DDOS attacks are history by the end of next week, unless specifically your VPS is under attack.*** UPDATE 20 April 2015Hardware delivery for 10Gb access is moved to 28 ... Read More »

Jan 30th **** RESOLVED **** Network issues 30 jan 16:00

The following issue has been resolved: on 30 January 18:15
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At the moment we are experiencing network problems.
Our people in the data centre are working on it.

We are sorry for the inconvenience.